Services 2019-03-11T16:13:06+00:00

Our services

Customer-friendly opening hours and personal and competent advice in different languages are just as important to us as the quick reaction to order requests.

Our services

Customer-friendly opening hours and personal and competent advice in different languages are just as important to us as the quick reaction to order requests.

The Neptun Customer Loyalty Card

Our Customer Loyalty Card offers customers savings, security and support:
  • 3% off all front of shop products
  • 10% off all non-prescription items during Happy Hour, occurring Thursdays between 6:30 AM to 8:30 AM and 6:30 PM to 8:30 PM
  • A yearly statement of prescription co-payments and healthcare expenditure can be stored upon request, which can be provided to the customer for Health Insurance or Tax returns
  • A history of dispensed medications allows us to determine and inform about possible interactions and side effects
  • Storing details of the Co-payment Exemption Card (Befreiungsnachweis), reducing the need to present it more than once
You can apply for The Neptun Customer Loyalty Card direct in store or HERE:
You can download the Application Form, print and fill it in and bring it to store on your next visit.
(Your information will be kept private and will not be made available to third parties. Here is our privacy statement.)
Apotheke,Kundenkarte,Vorteil

The Neptun Customer Loyalty Card

Our Customer Loyalty Card offers customers savings, security and support:
  • 3% off all front of shop products
  • 10% off all non-prescription items during Happy Hour, occurring Thursdays between 6:30 AM to 8:30 AM and 6:30 PM to 8:30 PM
  • A yearly statement of prescription co-payments and healthcare expenditure can be stored upon request, which can be provided to the customer for Health Insurance or Tax returns
  • A history of dispensed medications allows us to determine and inform about possible interactions and side effects
  • Storing details of the Co-payment Exemption Card (Befreiungsnachweis), reducing the need to present it more than once
You can apply for The Neptun Customer Loyalty Card direct in store or HERE:
You can download the Application Form, print and fill it in and bring it to store on your next visit.
(Your information will be kept private and will not be made available to third parties. Here is our privacy statement.)
Apotheke,Kundenkarte,Vorteil
Apotheke,Rabatt,Treuekarte

The Neptun Loyalty booklet

Additional savings can be made with the Loyalty Booklet.
  • For transactions 15€ and over you receive one stamp.
  • After achieving 10 stamps, you instantly receive a 25€ gift card as a thank you
Terms and conditions:
  • One stamp per day.
  • To receive a stamp the transaction must be at least 15€.
  • Valid only for products that are available without prescription.
  • The booklet cannot be used during Happy Hour.
  • The 25€ cannot be paid out in cash and must be used in one transaction.

The Neptun Loyalty booklet

Additional savings can be made with the Loyalty Booklet.
  • For transactions 15€ and over you receive one stamp.
  • After achieving 10 stamps, you instantly receive a 25€ gift card as a thank you
Terms and conditions:
  • One stamp per day.
  • To receive a stamp the transaction must be at least 15€.
  • Valid only for products that are available without prescription.
  • The booklet cannot be used during Happy Hour.
  • The 25€ cannot be paid out in cash and must be used in one transaction.
Apotheke,Rabatt,Treuekarte

Placing stock on hold

You have the opportunity to reserve stock online. Upon doing so, you will be notified as soon as your medication is ready to be collected.

without co-paymentwith co-payment

Items:

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*Mandatory details


Items:



*Mandatory details


Items:



*Mandatory details


Placing stock on hold

You have the opportunity to reserve stock online. Upon doing so, you will be notified as soon as your medication is ready to be collected.

without co-paymentwith co-payment

Items:

aut idem
aut idem
aut idem



*Mandatory details


Items:



*Mandatory details


Items:



*Mandatory details